September 5, 2018 By kirsten

    When you want to visit any HTTPS web pages using chrome, you may encounter secure connection issues if there is any problem. This article aims to introduce some methods to fix ERR_CERTIFICATE_TRANSPARENCY_REQUIRED in Google Chrome. It is an error code that you may see when you try to visit specific HTTPS websites.

    screenshot err certificate transparency required

    Probably, You are familiar with this line “Your Connection is not Private.” This warning message or any similar messages appear on any browser when there is something wrong with HTTPS connection between your device and the remote server. To make you clear about the error, Google Chrome shows you additional error codes like net: err certificate transparency required. This error code represents an SSL error which is usually not from your PC. It happens when an SSL certificate is expired or corrupted, or misconfigured on the web server.

    However, Any bug in your browser or your PC also may create this issue. So, Still, there are things you can do to get rid of this problem. For example, In Google Chrome 53, this error was a widespread issue. This problem happened due to a bug in chrome.


    There are a few things to do when you face this issue repeatedly. But, If the problem is due to SSL error on the web server, a visitor won’t have anything to do. However, If the problem is from your end, you can follow some methods to fix err_certificate_transparency_required.

    Method 1: Update Chrome

    First of all, You should make sure that you are using the latest version of Google Chrome. If you are not sure about it, you can check for update. If the HTTPS connection problem was due to an internal bug of chrome, An update could fix it. To update chrome, you can directly go to Settings > About. Now, Your browser will automatically check for latest version and download and install it. You also can type “chrome://settings/help” in the address bar and hit enter to navigate to chrome update page.

    However, After updating, Simply relaunch your browser. Hopefully, It will repair the bug that was creating ERR_CERTIFICATE_TRANSPARENCY_REQUIRED.

    Method 2: Correct Time & Date

    If you have incorrect date and time on your computer, you won’t be able to visit many https websites. It will show you a warning. So, I recommend you to correct your computer time and date settings. You can do it from Control Panel\Clock, Language, and Region. However, If you are Windows 10 user, you can right-click on time and date on the taskbar and choose Adjust Date/Time. Then, Correct everything by selecting appropriate options.

    Method 3: Clear SSL State

    Clearing SSL certificate cache can help you to repair ERR_CERTIFICATE_TRANSPARENCY_REQUIRED or any other SSL related errors. If you are a Windows user, You can do it very quickly.

    To clear SSL state, Open Internet Properties. You can open RUN by press Win + R, type inetcpl.cpl and click on OK to launch Internet Properties.

    Now, Go to the Content tab and click on Clear SSL State.

    Now, Click on Apply and OK. Then, Restart your PC.

    Hopefully, It will solve our problem.

    Method 4: Disable Antivirus / Firewall

    Your antivirus or firewall may have an SSL scan feature. It may block or interrupt the connection between your PC and the remote server. As a result, SSL issues like err certificate transparency required may appear. So, I recommend you to disable your antivirus and firewall to see if it fixes the problem or not. You also may disable SSL scanning feature from this security software manually.

    Method 5: Use Chrome Canary

    For some users, this type of problems appears right after updating their chrome browser to latest version. If you have the same issue, you can download chrome canary and install it on your PC and start using it. Hopefully, You will no longer encounter ERR_CERTIFICATE_TRANSPARENCY_REQUIRED in chrome canary.

    What if you are site owner

    Maybe you are a website owner and after installing SSL cert or modifying anything on your server, visitors are encountering this problem. In this case, You will need to check your server time settings and re-install the SSL certificate. For better assistance, You may contact your SSL cert provider.

    These are 5 best methods to fix ERR_CERTIFICATE_TRANSPARENCY_REQUIRED. There may be other ways to get rid of the issue. But, You can let me know which one has worked for you.