Fix ERR_NAME_NOT_RESOLVED on Google Chrome

Fix ERR_NAME_NOT_RESOLVED on Google Chrome

September 17, 2018 By kirsten

    To fix ERR_NAME_NOT_RESOLVED, you can go through some troubleshooting methods. Any of them will surely work. But, I’m not sure which one.

    When you try to visit a specific website on Google Chrome, you should not face any problem. But, If something unusual happens either on your PC/mobile device or the remote server where the website is hosted, you may see an error message “ERR_NAME_NOT_RESOLVED.” If the problem persists on your PC, you should diagnose the source of the problem and fix it.

    Screenshot ERR_NAME_NOT_RESOLVED on Google Chrome

    Basically, It happens when your DNS server fails to find the website address on the database. Chrome also may show you this error code if you type incorrect web address by mistake. But, If you think the problem is on the remote web or DNS server, you better contact the webmaster.

    How to Fix ERR_NAME_NOT_RESOLVED on Chrome

    You may be a general user or a webmaster. But, You have some excellent methods on hand to get rid of this problem.

    1. Clear Browser Cache & Cookies

    It is a simple but very effective way to resolve this problem. But, At first, You should try to visit that problematic website from another web browser. If you don’t face err name not resolved on other browsers, you should clear Chrome’s cache and cookies. Because The problem is in your browser. To do it,

    Clear Cache and Cookies on Chrome

    • At first, Press on CTRL+SHIFT+Delete on the keyboard.
    • Now, Check “Cookies and other site data” and “Cached images and files.”
    • Then, Click on Clear Data.

    It will erase cookies and other cached data, and probably you won’t face that problem anymore. If you want to do it in chrome on the smartphone, simply go to History > Clear Browsing Data.

    2. Change and Flush DNS

    As DNS server is related to this problem, you should change your existing DNS settings on your PC or mobile. Then, Flush DNS. It may fix the problem. Here are the steps to do it.

    • First of all, Open the Start Menu, type ncpa.cpl and hit enter. It will open Network Connections window. You also can go there by following this path Control Panel > Network and Internet > Network and Sharing Center > Change Adapter Settings.
    • Now, Right-click on the connection that you are using right now and choose Properties.
    • Then, Double-click on the Internet Protocol Version 4(TCP/IPv4).
    • Check “Use the following DNS server addresses,” and set them as and
    • Click on OK.

    To change DNS on Android, Read this article and for iPhone read this one.

    Procedures to Change DNS address on Windows 10

    After doing it, you will need to flush, renew and register DNS. To do it, follow these steps.

    • At first, Open the start menu, type cmd, right click on the command prompt and choose Run as administrator.
    • Now, Type the following commands and press on Enter for each.
    ipconfig /flushdns


    ipconfig /renew

    and then,

    ipconfig /registerdns

    If previous DNS configuration was the source of the problem, it should solve ERR_NAME_NOT_RESOLVED error on Chrome.

    3. Disable Firewall and Antivirus

    Sometimes, Your firewall may block the connection from your PC. So, You also should try to disable firewall and any third-party antivirus installed on your PC. It may fix your problem.

    4. Disable Proxy

    Another reason behind this problem is your proxy setting. I suggest you disable proxy to see if it repair the error you are encountering on Google Chrome. Here are the instructions.

    Disable Proxy on Windows 10

    • At first, Open start menu, type inetcpl.cpl and hit enter. It should open Internet Options window.
    • Now, Go to Connections tab and then click on LAN settings.
    • Check Automatically detect settings and keep other options unchecked.
    • Click on OK and save the settings.

    It may fix ERR NAME NOT RESOLVED problem.

    5. Restart the Router/Modem

    In some cases, Restarting router/modem resolves this type of problems. You can just turn off the router, unplug the power source. Then, plug the power source again after a few seconds. After that, Turn on the router back. Then, See if it helps.

    6. Use VPN

    To troubleshoot ERR_NAME_NOT_RESOLVED, you can use VPN as it can help you in many ways. There are many free VPNs. You can use any of them. But, That is not a good idea if you care about your privacy. You can use premium VPNs like VyprVPN.

    By the way, Check if you can visit the problematic website using VPN connection. If you can, it must be a problem of your ISP or the remote DNS/Web server. In this case, You can contact your ISP and let them know that you are facing difficulty while visiting that specific website and also contact the webmaster and let him/her know about the problem.

    How Web Master Can Fix ERR_NAME_NOT_RESOLVED

    If you are a website owner and encountering this problem, you have some fresh options to fix it. At first, Ping your web server IP address and see if it responds correctly or not. To do it, Open the command prompt. Then, Run the following command.

    Ping "Server IP address"

    Here, Replace server IP address with your one. For example, it can be like this:


    If it responds correctly, you should check the DNS and nameserver settings for your Domain and fix the problem. If your server is responding and DNS settings are correct, you probably using service flow-quality DNS service. In this case, You can consider Cloudflare. Just, Migrate your website to Cloudflare and use their DNS to have better latency. It will fix ERR_NAME_NOT_RESOLVED.

    These are the most practical ways to resolve this problem. Let me know which one has worked for you.