There is no doubt that android is the most popular mobile OS and play store is the most popular app store. It has so many users. Everyday, They are installing or updating so many apps. But sometimes, Users may face an error called DF-DLA-15. They may see a message like this “” *App Name* Can’t be Downloaded. Try again, and if the problem continues, get help troubleshooting.(Error while retrieving information from server. [DF-DLA-15])”. This article is about this issue.
Fix Error DF-DLA-15 While Downloading / Updating Android Apps:
Now,, I’ll try to introduce some methods that will help you to solve error DF-DLA-15. I hope, Any of these methods will work for you.
Method 1: Clear Cache & Data + Uninstall Updates
It is the simplest method. It may fix the error. To do it –
- Go to Settings > Apps.
- Now, Find Google Play Store and tap on it.
- Then, Tap on Clear data and Clear cache. If you are facing DF-DLA-15 after recent update of play store, Just tap on Uninstall Updates.
- By this way, Clear data of your Google Play Services.
- Now, Restart your phone and try to update or install your desired app and see error code DF-DLA-15 has been resolved.
Method 2: Clear Dalvik Cache (Needs Root Access)
If you have root access, This method will be applicable for you. To do it, You will need any root browser like ES File Explorer. Anyway, Here are the things, You will have to do.
- Open root browser and navigate to /data/Dalvik cache.
- Now, Delete everything from that folder.
- Reboot your phone and see if the “error DF-DLA-15” still exists.
Some Additional Methods to Fix Error DF-DLA-15:
Actually, First two methods should work. If none of them works, You can try these things –
- Unmount SD card. It is very easy to do, You will need to navigate to Settings > Storage >Unmount SD Card. You will also have the option to re-mount it.
- Re-adding google account may help you to get rid of this error. So, You can try it.
- Adding payment details may help to fix error DF-DLA-15.
- Re-installing Google Play Store is not recommended. But, Some peoples reported that it helped them.
I hope, These suggestions will help you a lot. But, If you know any better method, You can share with us by comment.