People who are using Microsoft Office may experience an installation error. It comes with the following code Error 30015-1015. It is most seen during installing Office 365, Office 2016 and 2013. Along with the main error code it may show you a numeric value covered with first bracket. Then whole error code may be like 30015-1015 (32). Fixing this problem will not be hard enough, If you can figure out the reasons behind it. This error also shows following messages –
We're sorry, we had a problem installing your office program(s). Is your internet connection working? Do you have enough free space on your main hard drive? Please try installing again after you've checked the above.
How to Fix Error 30015-1015 While Installing Microsoft Office:
If you have enough free storage and good internet connection, You should not encounter this problem. But, Sometimes this error can be a result of antivirus, firewall or any other third-party programs’ conflicts. However, Here are some troubleshooting methods. Before starting process, You should make sure you have no active programs minimized. Because, High memory and CPU usage can cause this problem.
Run Office Uninstaller and Reinstall:
Normally, Error 30015-1015 won’t appear when you try installing again. But, It may come continuously. In that case, You can download Microsoft Office Uninstaller and run it in your PC. It will completely remove everything that belong to your office installation. After that, Try to install office again and see if you still face that error.
Disable Antivirus and Firewall:
Disabling security programs and firewall may fix office error 30015-1015. Because, These services may block your installation process and as a result you may get that error message. After turning these off, Install office and see what happens.
Install in Clean Boot Environment:
Clean boot disables all third-party services in your PC. That means, You will get a clean windows environment. Here is: How to Do Clean Boot. After doing it, Try to install office software. Hopefully, You won’t encounter that error again.
What if These Most Working Methods Fail to Fix MS Office Error 30015-1015:
It is not rare. It is very possible. Why?
- Your PC may be infected with malware.
- There is something wrong with your hard disk.
So, What you should do? You can follow these steps –
Scan PC for Viruses:
Use a good antivirus program to scan your PC. Additionally, You can use Malwarebytes and Hitman Pro to scan your PC.
Run Chkdsk Command:
Your hard disk storage may be corrupted somehow. You can fix it by doing following things:
- Press Win + X and choose Command Prompt (Admin).
- Type chkdsk C: /f and hit Enter.
- Then press Y and hit enter again.
- Restart your PC.
Run Microsoft Office Installer:
After doing these two things, Go to office.com/myaccount. Download installer again and install. But i recommend you to download from Microsoft Edge or Internet explorer browser. This time you should not face error 30015-1015.
If you still encounter problem, Try offline installation which will not show the error again.