There is no doubt that Adobe Photoshop is the most popular photo editing software for professionals. It is available in both Windows and Mac. The latest version of photoshop is really awesome. But, Some people have reported that they often face a problem “Photoshop has encountered a problem with the display driver”. In fact, This is not a very new issue. But, It has become a very common error especially for the latest photoshop CC or CS users. You can fix it easily by following some useful steps.
Normally, This problem occurs just after opening adobe photoshop. It shows an error message in a popup window. The message is something like it.
Photoshop has encountered a problem with the display driver, and has temporarily disabled enhancements which use the graphics hardware
Sometimes, The last part of that message can be appeared as “and has temporarily disabled GPU enhancements”. Anyway, You know the problem is related to graphic card. So, We will focus on it more in troubleshooting steps.
How to Fix Photoshop has Encountered a Problem with the Display Driver:
This problem occurs in PCs with both on board intel HD or dedicated graphics card like AMD and NVIDIA. You can easily fix it by following these methods.
1. Update Graphics Card Driver:
This problem may occur when photoshop finds problem with graphics card driver. It can be an incompatibility issue. So, I recommend you to try updating graphics card driver to fix photoshop has encountered a problem with the display driver. If you have intel HD graphics, You should get updated driver with windows update. If you want to do it manually, Read this article. It works for any video drivers. But, If you have AMD or NVIDIA, You also can update it by downloading the latest driver pack. Here are download links.
After downloading, Just run the downloaded file. It will automatically remove the older version and install the new one.
2. Install Photoshop in System Drive:
Okay, I know that most of you have installed photoshop in your system drive (Basically, Local disk C) where windows is installed. But, Some peoples may have installed it in different location. In that case, Photoshop problem with video drivers is pretty common. So, If it is possible, Try to install it in local disk C and see, if it fixes photoshop has encountered a problem with the display driver.
3. Change or Freeup Scratch Disk Space:
Probably, It is weird. But, It’s true that freeing up disk space of photoshop scratch disk can fix this problem. You can find it from Edit > Preferences > Scratch Disk in adobe photoshop. Go there and see which one is your scratch disk. Normally, It should be local disk C (System Driver), If you have single partition. If it has low disk space, Try to clean it. Here are instructions.
- First of all, Open Start Menu and type cleanup. You should see Disk Cleanup. Just open it.
- Now, Select the disk drive (Which is being used as scratch disk) and click on OK.
- Then, Follow next onscreen instructions.
You also can optimize your disk space. I’ve already published a guide to do it more effectively. Read: Free Up Disk Space Easily.
4. Stop Using Graphics Processor:
If everything fails, You can stop using GPU for enhancements in photoshop. To do it, Follow these things:
- At first, Simply, Navigate to Edit > Preferences > Performance.
- Now, Uncheck Use Graphic Processor.
It will remove photoshop has encountered a problem with the display driver from being appeared. But, If you want to use GPU for improvements, It is not actually a good solution.
5. Try Using latest Version of Photoshop:
You should check, If your photoshop is up to date or not. In outdated software, You may encounter so many issues. So, Try to update or upgrade your photoshop software. Keeping photoshop up to date can resolve many issues like “Photoshop has encountered a problem with the display driver”.